How HOSP stores, protects, and returns your records. The full terms and data processing addendum are on the Terms page.
Data is encrypted in transit. Each customer’s data is logically separated by organization, with role based access controls on top.
Google Cloud Platform for hosting and compute, MongoDB Atlas for the database, and Google Cloud Storage for files. All in the United States.
On termination, HOSP returns or deletes your data within 30 days, at your choice, subject to any legally required retention.
Corporate, management, front of house, and back of house roles, set per location, with per user overrides.
If a personal data breach occurs, HOSP notifies you without undue delay, as set out in the data processing addendum.
OpenAI powers the AI assistant. SendGrid sends transactional email. Sentry and PostHog handle error monitoring and product analytics. The full list is in the DPA.
HOSP is software. BevLaw Group is a law division of Litson PLLC. On a HOSP + BevLaw Group plan, attorney communication happens in the incident thread, and your engagement letter sets the terms. Ask about privilege on the call and we will walk you through it.
Email support@hosp.team or book a call with our team.
